Monitoring - Our development team has deployed a fix to re-enable provisioning of SSL certificates for new domains. New SSL certificates have now started issuing to any domains waiting to be enabled.

Please note that there will still be a delay in provisioning as we work through the queue of outstanding domains. We expect to have cleared the backlog of domains within 5 days, at which point there will no longer be an unexpected delay in provisioning. Any newly connected domains will continue to function as non-encrypted HTTP pages before an SSL certificate is provisioned. We will continue to monitor this situation and update this space when SSL provisioning has returned to normal.

Thank you for your patience as we worked toward resolving this issue. Subscribe to this status page to receive notifications on updates as they are made available.
Jan 17, 12:55 PST
Investigating - Unbounce's SSL provisioner (Globalsign) has temporarily disabled all certificate provisioning on new custom domains due to a recently discovered vulnerability on January 11 at 9AM PST. This means that HTTPS pages on new domains created since then are unavailable.

Users may continue to create new domains and publish non-encrypted HTTP pages without an SSL certificate. In doing so, please be aware that any connections and sensitive information to your pages will not be SSL secured. Once this issue has been addressed, outstanding certificates will be provisioned and no customer action will be required.

Thank you for your patience as we work toward resolving this as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.
Jan 12, 09:25 PST
Main Web Site and Blog (unbounce.com)   Operational
90 days ago
100.0 % uptime
Today
Web Application (app.unbounce.com)   ? Operational
90 days ago
100.0 % uptime
Today
Page Servers   ? Operational
90 days ago
100.0 % uptime
Today
Pop Ups and Sticky Bars   ? Operational
90 days ago
100.0 % uptime
Today
Partner API   ? Operational
Third-Party Integrations   Operational
SSL Certificate Provisioning   ? Degraded Performance
Amazon Web Services Operational
AWS ec2-us-west-1   Operational
AWS ec2-us-east-1   Operational
AWS ec2-ap-southeast-1   Operational
AWS ec2-eu-central-1   Operational
AWS route53   Operational
AWS ec2-us-west-2   Operational
AWS elb-us-west-1   Operational
AWS cloudFront   Operational
AWS elb-us-east-1   Operational
AWS s3-us-west-1   Operational
AWS elb-eu-west-1   Operational
AWS elb-us-west-2   Operational
AWS rds-us-east-1   Operational
AWS s3-sa-east-1   Operational
AWS sqs-us-west-1   Operational
AWS s3-us-standard   Operational
AWS sqs-sa-east-1   Operational
AWS rds-eu-central-1   Operational
AWS rds-us-west-2   Operational
AWS rds-us-west-1   Operational
AWS sqs-us-west-2   Operational
AWS sqs-us-east-1   Operational
AWS sns-us-east-1   Operational
AWS sns-us-west-2   Operational
AWS sns-us-west-1   Operational
Support Operational
Live Chat Support   ? Operational
Live Phone Support   Operational
Email Support   Operational
Client Traffic Report   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 18, 2018

No incidents reported today.

Jan 16, 2018

No incidents reported.

Jan 15, 2018

No incidents reported.

Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018
Resolved - This issue has been resolved. We recommend reviewing any recent changes to Pop Ups or Stick Bars in your account made within the last hour (10:50 AM PST - 11:50 AM PST) to ensure they were saved correctly.

We apologize for any inconvenience caused by this issue. If you have any concerns or questions please contact our support team support@unbounce.com.
Jan 8, 11:49 PST
Identified - Currently there is an issue in the Unbounce app where attempting to create a new Pop Up or Sticky Bar or updating an existing one will result in an error. Our developers have identified the cause of the issue and are currently working on a fix. We apologize for any inconvenience caused by this issue.
Note: Live/ Published Pop Ups and Sticky Bars are not affected.
Jan 8, 11:44 PST
Jan 7, 2018

No incidents reported.

Jan 6, 2018

No incidents reported.

Jan 5, 2018
Resolved - Our developers have resolved the issue. Client traffic reports should now be working as expected.
Jan 5, 17:56 PST
Investigating - Our developers are currently investigating an issue with client traffic reports being delayed. We will update this space when more information is available. Apologies for any inconvenience this may be causing and please reach out to support@unbounce.com if you have any questions.
Jan 5, 16:55 PST
Jan 4, 2018

No incidents reported.