Some users are unable to log in / Pages stuck in republishing

Incident Report for Unbounce

Resolved

This incident has been resolved.

Posted Jan 03, 2024 - 15:00 PST

Identified

The fix for the login issue has been deployed, and affected users should be able to log in successfully now.

We're still looking into the republishing issue.

Posted Jan 03, 2024 - 06:56 PST

Update

We're also investigating a separate issue where some pages are stuck in republishing.

Posted Jan 03, 2024 - 05:58 PST

Investigating

We have received reports of some users being unable to log in to app.unbounce.com. These users are seeing a screen that says: "ERROR 500 We're sorry, something went wrong."

We're currently investigating.

Posted Jan 03, 2024 - 05:39 PST

This incident affected: Web Application (app.unbounce.com).