On Friday Oct 13, our certificate provider resolved the SSL issue causing intermittent issues with users logging into app.unbounce.com and visitors to SSL enabled landing pages seeing browser security warnings.
We are confident the issue has been resolved and that server caches have been cleared so visitors should no longer be experiencing intermittent security errors on SSL enabled landing pages. If you do experience any issues please reach out to support at support@unbounce.com.
Posted Oct 17, 2016 - 09:40 PDT
Monitoring
Our certificate provider has resolved the issue. This means any new visitors to SSL enabled landing pages will not experience any SSL related errors.
Due to server caching, any visitors who have previously visited the page will have cached the errored certificate. This may result in intermittent errors that may take up to 4 days to fully clear.
We will continue to monitor this issue and will update this space with any additional information. If you have any questions please reach out to support@unbounce.com.
Posted Oct 13, 2016 - 10:26 PDT
Update
Users should now be able to login to app.unbounce.com without issue.
Visitors for SSL enabled landing pages may still experience browser warnings. We are continuing to monitor our certificate provider and will update this space once we have more information.
Posted Oct 13, 2016 - 10:03 PDT
Identified
We are currently experiencing intermittent issues where the SSL certificate for app.unbounce.com, along with SSL enabled landing pages, may be showing up as invalid. Its an upstream issue with our certificate provider and they are working on the problem.
Users may experience issues logging into app.unbounce.com. Along with possible browser warnings for visitors viewing SSL certified landing pages.
We will update this space as soon as we have more information. Please reach out to support@unbounce.com with any questions.