Notification Email Delays

Incident Report for Unbounce

Resolved

Notification emails to Gmail addresses are now delivering as expected. Apologies for any inconvenience that may have been caused by these delays and thank you for your patience during this incident. If you do notice any other issues please reach out to support@unbounce.com.
Posted Nov 16, 2016 - 12:37 PST

Update

We believe that notification emails to Gmail addresses are now delivering as expected. We will continue to monitor this incident until we are confident this is the case. In the meantime, if you have any questions or concerns please reach out to support@unbounce.com.
Posted Nov 16, 2016 - 10:06 PST

Monitoring

Our development team has identified the issue causing the notification email delivery delays to Gmail addresses. A solution has been deployed by our development team, and notifications to Gmail addresses should catch up over the next 72 hours. We will continue to monitor this incident and will update this space with any new information. Apologies for any inconvenience this may have caused. If you have any questions or concerns, please reach out to support@unbounce.com.
Posted Nov 15, 2016 - 14:57 PST

Investigating

We are currently investigating reports of delays affecting notification email delivery to Gmail addresses. Delivery to any other mail servers should be working as expected. We will update this space as soon as more information is available. In the meantime, if you have any questions please feel free to contact support@unbounce.com.
Posted Nov 15, 2016 - 11:52 PST