Delay in Leads and Stats Appearing in Leads Table

Incident Report for Unbounce

Resolved

The issue with lead delivery is now fully resolved and all leads have successfully be delivered. There are no more expected delays with lead delivery and all systems are back to normal. No data was lost during this incident.

If you notice any issues with lead delivery moving forward please contact our support team support@unbounce.com
Posted Mar 27, 2018 - 13:26 PDT

Monitoring

Our developers have identified the cause of the issue with delayed lead delivery and implemented a fix. We are currently monitoring the situation to ensure that the backlog of leads are correctly delivered before resolving the incident.

We apologize for the inconvenience caused by this issue. This space will be updated once all leads have caught up and the incident has been resolved.
Posted Mar 27, 2018 - 12:31 PDT

Investigating

Unbounce is currently experiencing delays in lead data and stats displayed in the view leads and stats table. There is no data loss as a result of this issue and leads are still being captured correctly. There will be a delay in this data being displayed on the page overview screen as well as potential delays in sending lead data to third party integrations.

We apologize for the inconvenience and are currently investigating the issue. Subscribe to this status page to receive notifications on updates as they are made available.
Posted Mar 27, 2018 - 09:10 PDT