App and live pages intermittent outage

Incident Report for Unbounce

Resolved

The issues caused by today’s incident have been mitigated and service has been restored by our DNS provider. Unbounce's website, app, live pages and documentation should now be working as expected! Any integration delays you may see will catch up shortly.

Apologies for any inconvenience that may have been caused by today’s internet-wide events. If you have any questions or concerns, please feel free to reach out to support@unbounce.com.
Posted Oct 21, 2016 - 16:01 PDT

Monitoring

We are continuing to monitor issues caused by internet-wide events today. Some of our customers may continue to experience intermittent outages in our website, app, live pages and documentation. We will update this space when any new information is available.

Our ticketing system has also been affected, once we are back up we will be responding to all support requests as soon as possible. Please reach out to support via online chat or 1-888-515-9161.
Posted Oct 21, 2016 - 12:53 PDT

Investigating

A problem with our DNS provider is causing intermittent outages in our website, app, live pages and documentation for some of our customers. Our Development team is investigating the issue.
Our ticketing system is also affected, once we are back up we will be responding to all support requests as soon as possible. Please reach out to support via online chat or 1-888-515-9161.
Posted Oct 21, 2016 - 09:30 PDT