Signup Page Issues

Incident Report for Unbounce

Resolved

This issue has been resolved. Customers should now be able to signup for new trials as per normal. Thank you for your patience while we resolved this issue. If you have any questions or concerns, please contact us at support@unbounce.com.

Posted Jan 07, 2016 - 09:47 PST

Identified

We have identified an issue with our signup page that may be preventing some customers from starting new account trials. This issue occurs when the signup form shows an email validation error. Customers experiencing this issue should try refreshing the signup page and restarting the signup process. Our team is currently working to resolve this issue and we will update this page as soon as we have more information.

Posted Jan 07, 2016 - 09:31 PST