Unable to Set YouTube Videos as Page Backgrounds

Incident Report for Unbounce

Resolved

This incident has been resolved. All pages are able to use YouTube videos as backgrounds again.

Posted Jan 13, 2021 - 16:26 PST

Monitoring

A fix has been deployed and we are monitoring the results. All customers should be able to add YouTube videos as backgrounds now. Editing existing pages with YouTube backgrounds will be functional as well.

This does not affect live pages with existing YouTube backgrounds.

Posted Jan 13, 2021 - 16:12 PST

Identified

We have found an issue with adding YouTube backgrounds for landing pages. Existing pages with YouTube backgrounds are affected as well.

We have identified the issue and are working on a fix right now.

Posted Jan 13, 2021 - 15:47 PST

This incident affected: Web Application (app.unbounce.com).