New Domain SSL Certificates Provisioning Not Available

Incident Report for Unbounce

Resolved

Developers have deployed a fix and SSL certificates are now being properly provisioned for recently added custom domains. If you have any questions, you can reach out to Unbounce support at support@unbounce.com.
Posted Aug 28, 2019 - 18:58 PDT

Update

We are continuing to investigate and work on the issue.
Posted Aug 28, 2019 - 18:06 PDT

Update

We are continuing to investigate and work on the issue.
Posted Aug 28, 2019 - 17:16 PDT

Identified

Developers have identified the issue and are working on it. We will continue to provide updates as they come.
Posted Aug 28, 2019 - 16:43 PDT

Investigating

Unbounce is currently experiencing an issue provisioning SSL certificates for recently added custom domains. At this time SSL certificates for custom domains are not being provisioned. Once the issue is resolved certificates will be provisioned, no customer action is required.

We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.
Posted Aug 28, 2019 - 16:25 PDT
This incident affected: SSL Certificate Provisioning.