Intermittent issues with e-mail notifications

Incident Report for Unbounce

Resolved

Our upstream mail provider has indicated that their backlog has been cleared successfully and that delivery is back to normal.
Posted Apr 25, 2016 - 14:50 PDT

Monitoring

Our mail provider has resolved their issue, and e-mail messages that were queued during the incident are now being delivered. There may be some delays on new messages being sent as they process their mail backlog.
Posted Apr 25, 2016 - 13:00 PDT

Update

Other application features that rely on e-mail notifications, such as leads notifications, are also impacted by this upstream issue. We continue to monitor the situation with our upstream provider.
Posted Apr 25, 2016 - 10:50 PDT

Identified

Our upstream mail provider is currently having issues with mail delivery. Requests to download/upload pages are being processed by the application, but it appears that the e-mail links are currently being delayed.
Posted Apr 25, 2016 - 10:46 PDT

Investigating

We are currently seeing intermittent errors with page download/upload functionality. We are currently investigating the cause.
Posted Apr 25, 2016 - 10:31 PDT