Delays in Email Notifications and Webhooks

Incident Report for Unbounce

Resolved

The issue causing delays has now been resolved. No lead information was lost and Infusionsoft integration errors will be retried automatically. Users should no longer experience a delay with email notifications, webhooks and other third party integrations. If you have any questions please reach out to support@unbounce.com.
Posted Mar 31, 2017 - 15:24 PDT

Update

We've identified the cause of the delays and are monitoring the issue. Users may experience issues with setting up a new Infusionsoft integration and leads being sent to Infusionsoft are delayed. There are also delays with email notifications, webhooks and other third party integrations.
Posted Mar 31, 2017 - 10:05 PDT

Monitoring

A fix has been implemented and our systems are catching up.
Posted Mar 31, 2017 - 07:37 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 31, 2017 - 06:49 PDT

Investigating

We're currently investigating an issue where email notifications and Webhooks are taking longer than expected. Rest assured, no lead data will be lost and Webhooks will still fire. We will continue to monitor this issue and will update this space when more information is available.
Posted Mar 31, 2017 - 06:12 PDT