Delay in Leads and Stats

Incident Report for Unbounce

Resolved

The delay looks to be over so page stats should be caught up and updating normally now. The incident has been resolved.

Posted Aug 25, 2020 - 10:40 PDT

Update

Stats are still being delayed currently - once again, there's no data loss. We don't have an ETA currently for how long it will take for the stats to catch up but we'll keep monitoring the situation for now.

Posted Aug 25, 2020 - 09:11 PDT

Monitoring

Leads are now coming through in real-time and stats have a 1-hour delay. There is no data loss.
We'll continue to monitor the situation for now.

Posted Aug 25, 2020 - 05:51 PDT

Identified

We experienced a DDoS attack which led to delayed stats/leads. The team is currently monitoring to ensure systems are all stable.

Posted Aug 25, 2020 - 03:02 PDT

This incident affected: Page Servers.