tag:status.unbounce.com,2005:/historyUnbounce Status - Incident History2024-03-28T17:06:14-07:00Unbouncetag:status.unbounce.com,2005:Incident/203820232024-03-27T15:03:51-07:002024-03-27T15:03:51-07:00Can't invite users<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>15:03</var> PDT</small><br><strong>Resolved</strong> - Our developers deployed a fix for the issue.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>14:38</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>14:24</var> PDT</small><br><strong>Investigating</strong> - Some users are seeing a blank red message when trying to invite new users. Our developers are investigating.</p>tag:status.unbounce.com,2005:Incident/203630952024-03-27T08:48:23-07:002024-03-27T08:48:23-07:00New Domains Cannot Be Set-up<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>08:48</var> PDT</small><br><strong>Resolved</strong> - Our 3rd party provider is still experiencing some issues on their end. However, as we have not seen any errors in Unbounce and all domain functionality has been working for over 20-hours, we are confident that there is no longer an issue affecting Unbounce.<br /><br />As per the last update, any domains affected by the issue will have retried and be working currently. Please reach out to us via Support if you have any outstanding domain (or any other) issues.<br /><br />Thank you.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>09:53</var> PDT</small><br><strong>Monitoring</strong> - We are still waiting for confirmation from our 3rd party provider that they've resolve the issue on their end. However, we're no longer seeing errors from our side with domain creation.<br /><br />Any domains where the set-up was started during the outage should be completing set-up on their own, if they haven't already.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>09:38</var> PDT</small><br><strong>Identified</strong> - Due to an issue with a 3rd party provider, Unbounce currently can't complete the set-up of new domains.<br /><br />If you have started the set-up of a new domain as of approximately 8am PT onwards and that domain is showing as "Not Working," it is likely due to this issue.<br /><br />Once this issue is resolved, any new domain set-ups that were initiated during the outage will complete without manual intervention. <br /><br />Domains that were set-up and working before the outage started will be unaffected and any domains showing as "Working and Secure" in Unbounce should be serving pages and receiving traffic as per normal.</p>tag:status.unbounce.com,2005:Incident/202951822024-03-28T16:10:48-07:002024-03-28T16:10:48-07:00Email Notification Deliverability Issues<p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>16:10</var> PDT</small><br><strong>Update</strong> - We are continuing to work with our 3rd party email provider to improve our deliverability.<br /><br />At this time, the vast majority of our emails are reaching recipient mail servers, however, some may still be going to spam/junk folders or Outlook's quarantine. <br /><br />If you are using a hosted version of Outlook (you manage your server vs. logging in via Outlook.com), your email notifications may be in Outlook's quarantine. These emails from notifications@unbounce.com can be released from Outlook's quarantine by following these steps: https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/quarantine-end-user?view=o365-worldwide#release-quarantined-email.<br /><br />We became aware that some recipient Outlook.com, Hotmail.com, and Live.com email addresses were blocking Unbounce email notifications. Microsoft has now removed us from their block list and those emails have started to be delivered as per normal. They have informed us that it may be an additional 24-48 hours before all delivery is back to normal.<br /><br />Thank you for your continued patience as we work to resolve this issue fully.</p><p><small>Mar <var data-var='date'>20</var>, <var data-var='time'>16:21</var> PDT</small><br><strong>Identified</strong> - We've fixed the underlying issue that was causing our emails to be placed on spam/block lists and otherwise get rejected from receiving mail servers.<br /><br />We continue to work with our 3rd party partner to ensure email reaches recipients inboxes reliably, however, email notifications should be reaching recipient email servers as of today, March 20th. If you are not seeing notifications in your inbox from today, please check your spam filter. If you are using Outlook, your email notifications may be in Outlook's quarantine. These emails from notifications@unbounce.com can be released from Outlook's quarantine by following these steps: https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/quarantine-end-user?view=o365-worldwide#release-quarantined-email.<br /><br />Thank you for your patience. We'll update again once we're confident the majority of email is being delivered directly to customer inboxes.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>14:14</var> PDT</small><br><strong>Investigating</strong> - We are currently investigating an issue where some customers are not receiving email notifications generated from within Unbounce, including, but not limited to Lead Notifications, Page Upload and Downloads, User Invitations.<br /><br />If you are expecting notifications that you have not received, please check your spam filter. If you are using Outlook, your email notifications may be in Outlook's quarantine. These emails from notifications@unbounce.com can be released from Outlook's quarantine by following these steps: https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/quarantine-end-user?view=o365-worldwide#release-quarantined-email.<br /><br />Thank you for your patience while we continue to investigate this issue.</p>tag:status.unbounce.com,2005:Incident/199319762024-02-07T09:31:35-08:002024-02-07T09:31:35-08:00Delay in visitor stats<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>09:31</var> PST</small><br><strong>Resolved</strong> - The stats have caught up.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>09:12</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>08:38</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>08:32</var> PST</small><br><strong>Investigating</strong> - Some pages have their visitor stats (visitors, views, and conversions) delayed. We're currently investigating.</p>tag:status.unbounce.com,2005:Incident/199022182024-02-03T14:36:39-08:002024-02-03T14:36:39-08:00Delay in Page Stats<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>14:36</var> PST</small><br><strong>Resolved</strong> - Page Stats are now caught up and back up to date. Thank you for your patience while we resolved this issue.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>14:15</var> PST</small><br><strong>Monitoring</strong> - Page Stats are now in the process of recovering and we are continuing to monitor the result.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>13:21</var> PST</small><br><strong>Update</strong> - We have identified the delay impacting Page Stats and are working to resolve it.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>12:14</var> PST</small><br><strong>Investigating</strong> - We are currently investigate a delay in Page Stats that are impacting some customers.</p>tag:status.unbounce.com,2005:Incident/198424632024-01-26T19:53:49-08:002024-01-26T19:53:49-08:00Delay in Leads Processing and Delivery to Third Party Integrations<p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>19:53</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>26</var>, <var data-var='time'>17:40</var> PST</small><br><strong>Monitoring</strong> - Unbounce is currently experiencing a delay in processing leads. Lead data will still be delivered and is still being collected by Unbounce.<br /><br />We have identified and resolved the problem, and will continue to monitor the progress of the processes. Subscribe to this status page to receive notifications on updates as they are made available.</p>tag:status.unbounce.com,2005:Incident/196021992024-01-03T15:00:21-08:002024-01-03T15:00:22-08:00Some users are unable to log in / Pages stuck in republishing<p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>15:00</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>06:56</var> PST</small><br><strong>Identified</strong> - The fix for the login issue has been deployed, and affected users should be able to log in successfully now.<br /><br />We're still looking into the republishing issue.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>05:58</var> PST</small><br><strong>Update</strong> - We're also investigating a separate issue where some pages are stuck in republishing.</p><p><small>Jan <var data-var='date'> 3</var>, <var data-var='time'>05:39</var> PST</small><br><strong>Investigating</strong> - We have received reports of some users being unable to log in to app.unbounce.com. These users are seeing a screen that says: "ERROR 500 We're sorry, something went wrong."<br /><br />We're currently investigating.</p>tag:status.unbounce.com,2005:Incident/190022912023-11-03T11:06:09-07:002023-11-03T11:06:17-07:00Changing configurations for live popups and sticky bars is working intermittently<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>11:06</var> PDT</small><br><strong>Resolved</strong> - Cloudflare's API has been restored and all related Unbounce functionality is now working as per normal. Thank you for your patience while this issue was resolved.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>11:58</var> PDT</small><br><strong>Update</strong> - The domains that already failed will be gradually retried over the next few hours.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>11:57</var> PDT</small><br><strong>Monitoring</strong> - Our developers have applied a fix for the domain issue. Domains can be added regardless of the Cloudflare status.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>11:25</var> PDT</small><br><strong>Update</strong> - The domains that are failing to be added are retried automatically and will succeed once Cloudflare is available. Since Cloudflare is seeing an improvement, some failed domains have now succeeded.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>11:06</var> PDT</small><br><strong>Update</strong> - The Cloudflare outage also affects new domain creation. New domains cannot currently be added to Unbounce.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>10:32</var> PDT</small><br><strong>Identified</strong> - When users change a popup/sticky bar configuration (targeting rules, frequency, etc.) or create a new popup/sticky bar, those changes might not become live, even after republishing. This is due to our infrastructure provider Cloudflare's outage: https://www.cloudflarestatus.com/.</p>tag:status.unbounce.com,2005:Incident/189167452023-10-24T14:25:24-07:002023-10-30T13:37:29-07:00Stats tracking issue on some WordPress domains<p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>14:25</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>14:16</var> PDT</small><br><strong>Identified</strong> - The developers confirmed the tracking issues are related to WordPress server configurations that are incompatible with the Unbounce plugin. For more details about incompatibility, see https://documentation.unbounce.com/hc/en-us/articles/360000393623-Troubleshooting-WordPress-Plugin-Technical-Issues.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>13:22</var> PDT</small><br><strong>Investigating</strong> - Our developers are currently investigating a stats tracking issue impacting some WordPress domains. Stats for pages on these domains are not being updated on page overviews.</p>tag:status.unbounce.com,2005:Incident/188157242023-10-15T17:30:00-07:002023-10-16T09:04:46-07:00WordPress plugin outage<p><small>Oct <var data-var='date'>15</var>, <var data-var='time'>17:30</var> PDT</small><br><strong>Resolved</strong> - Between 17:25 and 20:20 PDT we experienced an outage that affected all pages served through the latest version of the Unbounce WordPress plugin (v1.1.0). We have since implemented a fix for the root cause of the issue. We apologize for any inconvenience caused.</p>tag:status.unbounce.com,2005:Incident/186932062023-10-04T17:12:24-07:002023-10-04T17:12:24-07:00Smart Builder Stripe app disruption<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>17:12</var> PDT</small><br><strong>Resolved</strong> - The issue affecting the Stripe app for Smart Builder has now been resolved. Thank you for your patience while we investigated this issue.</p><p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>16:13</var> PDT</small><br><strong>Investigating</strong> - There are two areas affected:<br />- Live Smart Builder pages with Stripe app products: visitors clicking on a Stripe product are not able to purchase.<br />- Editing pages in Unbounce: Smart Builder pages with the Stripe app can't be published.<br /><br />Our developers are currently investigating.</p>tag:status.unbounce.com,2005:Incident/180414092023-08-03T07:18:09-07:002023-08-03T07:18:09-07:00Issues with uploading/downloading pages<p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>07:18</var> PDT</small><br><strong>Resolved</strong> - The incident has been resolved. Uploading and downloading pages works fine again without any issues.</p><p><small>Aug <var data-var='date'> 3</var>, <var data-var='time'>06:52</var> PDT</small><br><strong>Investigating</strong> - Uploading and downloading Unbounce pages currently isn't possible. Published pages are not affected. Our developers are investigating and this space will be updated once we have more information.</p>tag:status.unbounce.com,2005:Incident/180352282023-08-02T14:04:53-07:002023-08-02T14:04:53-07:00Intermittent 500 errors in the Unbounce app<p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>14:04</var> PDT</small><br><strong>Resolved</strong> - A fix has been implemented and any issues should now be resolved. Thank you for your patience while we worked to solve this issue.</p><p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>13:57</var> PDT</small><br><strong>Identified</strong> - Customers may see intermittent error messages when navigating within the Unbounce app. We have identified the issue and will be rolling out a fix shortly.<br /><br />All live pages, pop-ups, and sticky bars are working and unaffected by the app issues.</p>tag:status.unbounce.com,2005:Incident/177041532023-06-28T17:43:53-07:002023-06-28T17:43:53-07:00Unbounce App Unavailable for Scheduled Maintenance<p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>17:43</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance is now completed.</p><p><small>Jun <var data-var='date'>28</var>, <var data-var='time'>17:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>27</var>, <var data-var='time'>17:33</var> PDT</small><br><strong>Scheduled</strong> - We will performing scheduled maintenance in order to upgrade a database on June 28th, starting at 5pm PT. The Unbounce App will be unavailable during this time and we expect the upgrade to take up to 1-hour to complete.<br /><br />Live pages, stats, lead collection, and integrations will continue to work as per normal for the duration of the maintenance window.</p>tag:status.unbounce.com,2005:Incident/175628332023-06-13T16:10:19-07:002023-06-13T16:10:21-07:00app.unbounce.com not accessible<p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>16:10</var> PDT</small><br><strong>Resolved</strong> - The incident is now resolved. <br /><br />New domain creation was also previously affected.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>15:38</var> PDT</small><br><strong>Monitoring</strong> - Visitor stats have caught up. Publishing is also working.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>14:27</var> PDT</small><br><strong>Update</strong> - Visitor stats are still delayed but are recovering. There are still issues with publishing and republishing pages. Pages can be created, edited, and saved.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>13:46</var> PDT</small><br><strong>Update</strong> - The page list and overviews are now accessible. AWS reported an improvement in error rates; however, they're still working towards full recovery.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>12:27</var> PDT</small><br><strong>Update</strong> - AWS is investigating the issue: https://health.aws.amazon.com/health/status.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>12:15</var> PDT</small><br><strong>Update</strong> - Visitor stats are also delayed.</p><p><small>Jun <var data-var='date'>13</var>, <var data-var='time'>12:13</var> PDT</small><br><strong>Identified</strong> - There is an Amazon Web Services (AWS) Lambda outage at the moment, which is affecting the Unbounce app. The following is not accessible at the moment:<br />- Navigating through the app<br />- Page creation<br />- Pages list and page overview<br />- Publishing/unpublishing <br /><br />Page serving is not affected.</p>tag:status.unbounce.com,2005:Incident/169739672023-04-26T11:16:05-07:002023-04-26T11:16:06-07:00Live Chat Currently Unavailable<p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>11:16</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>10:50</var> PDT</small><br><strong>Investigating</strong> - We are currently working with our third-party provider to investigate this issue.</p>tag:status.unbounce.com,2005:Incident/165914832023-03-21T08:04:08-07:002023-03-21T08:04:08-07:00Newly added domains not showing in 'Change URL' list<p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>08:04</var> PDT</small><br><strong>Resolved</strong> - The incident has been resolved. Newly added domains show up in the 'Change URL' list on the page overview again as usual.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>06:53</var> PDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>06:29</var> PDT</small><br><strong>Investigating</strong> - Newly added domains are currently not showing up in the 'Change URL' list on the page overview, making it not possible to connect pages to newly added domains.<br /><br />We are investigating into this issue.</p>tag:status.unbounce.com,2005:Incident/163943632023-03-08T16:12:28-08:002023-03-08T16:12:30-08:00Cannot Delete Domains<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:12</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved. Domains can now be deleted successfully.<br /><br />Thank you for your patience! Please reach out to our Support Team if you have any questions.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>16:06</var> PST</small><br><strong>Investigating</strong> - Unbounce is currently experiencing an issue with deleting domains. Domains can still be added and edited.<br /><br />We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.</p>tag:status.unbounce.com,2005:Incident/163560902023-03-06T15:46:05-08:002023-03-06T15:46:05-08:00Delay in External Conversion Tracking Stats (Wordpress)<p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>15:46</var> PST</small><br><strong>Resolved</strong> - The WordPress External Conversion Tracking stats will continue to be delayed for at least one day and then will catch up fully.<br /><br />Note that this disruption affects only pages that have the WordPress-specific External Conversion Tracking script. This script is 96 lines long and includes the keyword "UnbounceAnalytics." If you're using this script, you can update your pages to use the regular script listed here to avoid the stats delay:<br /><br />https://documentation.unbounce.com/hc/en-us/articles/203879180-Setting-Conversion-Goals-in-the-Classic-Builder#content2<br /><br />https://documentation.unbounce.com/hc/en-us/articles/4403255913364-Setting-Conversion-Goals-in-Smart-Builder#content6<br /><br />Once the regular script is installed, the new stats will come in immediately, without delay. Already delayed stats will catch up later.<br /><br />In the future, you will need to use the regular script on WordPress pages. We'll be sending additional communication about this to affected accounts.<br /><br />Please reach out to support if you have any questions.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>09:15</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented. Currently, stats coming from External Conversion Tracking setup on Wordpress page are catching up and there will be a delay with displaying them on the page overview screen. No data will be lost. We'll update the status page once the stats have caught up.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>08:58</var> PST</small><br><strong>Investigating</strong> - Unbounce is currently experiencing a delay in conversion stats coming from External Conversion Tracking setup on Wordpress pages being displayed on the page overview screen. No data will be lost. External Conversion Tracking setup on non-Wordpress pages and regular stats are unaffected. <br /><br />Our developers are investigating and this space will be updated once we have more information.</p>tag:status.unbounce.com,2005:Incident/160578422023-02-07T15:29:48-08:002023-02-07T15:29:49-08:00Delay in popup and sticky bar stats<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>15:29</var> PST</small><br><strong>Resolved</strong> - The stats are caught up now.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>13:43</var> PST</small><br><strong>Monitoring</strong> - The popup and sticky bar stats are recovering now.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>13:37</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.unbounce.com,2005:Incident/160572122023-02-07T12:32:48-08:002023-02-07T12:32:49-08:00Intermittent Issue with Publishing Smart Builder Pages<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>12:32</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved. Smart Builder pages should publish successfully now.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>12:25</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we're monitoring the results.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>12:18</var> PST</small><br><strong>Investigating</strong> - Unbounce is currently experiencing an issue with publishing Smart Builder pages. You may see this error after attempting to publish a Smart Builder page:<br />Oops! There was a problem with your last Publish. Please try again.<br /><br />We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.</p>tag:status.unbounce.com,2005:Incident/160564142023-02-07T10:45:27-08:002023-02-07T10:45:28-08:00Delayed Stats and Intermittent 500 error in app.unbounce.com<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>10:45</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved. Delayed stats are caught up and the app is fully operational.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>10:36</var> PST</small><br><strong>Monitoring</strong> - We are currently investigating an issue with app.unbounce.com where visitors may see an error message when trying to access the app. Stats shown in the app are also delayed. No data is lost.<br /><br />Our development team is actively working on resolving this issue. We will update this space when more information is available.</p>tag:status.unbounce.com,2005:Incident/159261822023-01-24T18:45:39-08:002023-01-24T18:45:39-08:00Delay in page stats<p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>18:45</var> PST</small><br><strong>Resolved</strong> - External Conversion Tracking stats are now caught up and back up to date. Thank you for your patience while we resolved this issue.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>17:35</var> PST</small><br><strong>Monitoring</strong> - We're monitoring the results. Stats should catch up in a few hours.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:44</var> PST</small><br><strong>Update</strong> - Some lives pages were previously returning intermittent 503 errors. The fix that the developers implemented resolved the errors.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>16:41</var> PST</small><br><strong>Identified</strong> - Unbounce is currently experiencing a delay in external conversions displayed on the page overview screen. No data will be lost. Our developers have determined the cause and implemented a fix.</p>tag:status.unbounce.com,2005:Incident/159233512023-01-24T11:08:51-08:002023-01-24T11:08:51-08:00Delay in Page Stats<p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>11:08</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>09:42</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>09:41</var> PST</small><br><strong>Identified</strong> - Unbounce is currently experiencing a delay in external conversion stats being displayed on the page overview screen. No data will be lost. Our developers are investigating and this space will be updated once we have more information.</p>tag:status.unbounce.com,2005:Incident/159148252023-01-24T01:05:58-08:002023-01-24T01:05:58-08:00Delay in Page Stats<p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>01:05</var> PST</small><br><strong>Resolved</strong> - External Conversion Tracking stats are now caught up and back up to date. Thank you for your patience while we resolved this issue.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>13:43</var> PST</small><br><strong>Update</strong> - Fix is implemented. Currently monitoring. Stats are delayed longer than expected though no data is lost.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>11:37</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>23</var>, <var data-var='time'>10:55</var> PST</small><br><strong>Identified</strong> - Unbounce is currently experiencing a delay in external conversions being displayed on the page overview screen. No data will be lost. Our developers are investigating and this space will be updated once we have more information.</p>