All Systems Operational
Main Web Site and Blog (unbounce.com)   Operational
90 days ago
99.99 % uptime
Today
Web Application (app.unbounce.com)   ? Operational
90 days ago
99.96 % uptime
Today
Page Servers   ? Operational
90 days ago
100.0 % uptime
Today
Convertables   ? Operational
90 days ago
100.0 % uptime
Today
Partner API   ? Operational
Third-Party Integrations   Operational
SSL Certificate Provisioning   ? Operational
Amazon Web Services Operational
AWS ec2-us-west-1   Operational
AWS ec2-us-east-1   Operational
AWS ec2-ap-southeast-1   Operational
AWS ec2-eu-central-1   Operational
AWS route53   Operational
AWS ec2-us-west-2   Operational
AWS elb-us-west-1   Operational
AWS cloudFront   Operational
AWS elb-us-east-1   Operational
AWS s3-us-west-1   Operational
AWS elb-eu-west-1   Operational
AWS elb-us-west-2   Operational
AWS rds-us-east-1   Operational
AWS s3-sa-east-1   Operational
AWS sqs-us-west-1   Operational
AWS s3-us-standard   Operational
AWS sqs-sa-east-1   Operational
AWS rds-eu-central-1   Operational
AWS rds-us-west-2   Operational
AWS rds-us-west-1   Operational
AWS sqs-us-west-2   Operational
AWS sqs-us-east-1   Operational
AWS sns-us-east-1   Operational
AWS sns-us-west-2   Operational
AWS sns-us-west-1   Operational
Support Operational
Live Chat Support   ? Operational
Live Phone Support   Operational
Client Traffic Report   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 21, 2017

No incidents reported today.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017
Resolved - The issue is resolved. we apologize for any inconvenience. If you do not see any text boxes in the page builder please save and refresh the page.
Sep 18, 13:28 PDT
Investigating - We are currently investigating an issue where text boxes in the page builder will no longer be visible after making an edit in a lightbox and then saving changes. The issue can be fixed by refreshing the browser. No data will be lost and live pages and Convertables are not affected.
Sep 18, 13:23 PDT
Resolved - Our third-party payment processing provider has completed their maintenance. Unbounce users can now access and edit their billing information normally, and register for new 30-day Free Trials at unbounce.com/pricing

During this maintenance, published pages and content was not affected.
Sep 18, 08:03 PDT
Identified - Currently, our third-party payment processing provider is performing maintenance, which will cause intermittent issues for Unbounce users. We will update this page as more information becomes available.

Some Unbounce users may be unable to view or update their billing information, and may not be able to register for 30-day Free Trials. If you wish to begin an Unbounce trial now, you can still use a Free Demo account by registering on this page here: https://app.unbounce.com/registrations/3e134523e02008d1/edit

This maintenance does not affect published content and pages, and you will still be able to build and publish content normally. If you have any questions, you can contact support@unbounce.com
Sep 18, 07:01 PDT
Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017
Resolved - The issue with Amazon AWS is resolved and all Unbounce systems are back to normal. If you're still experiencing any issues within the Unbounce app please contact our Support team at support@unbounce.com.
Sep 14, 13:09 PDT
Update - Amazon AWS is reporting signs of recovery and are expecting full recovery within the next 30 mins at which time systems will be back to normal.
Sep 14, 12:52 PDT
Update - We have identified this as an upstream issue with Amazon AWS. We are in contact with an Amazon representative and they are currently investigating. Updates will be posted here as more information becomes available.
Sep 14, 12:28 PDT
Investigating - Customers may experience issues saving, publishing, and duplicating pages and Convertables. The Convertables overview screen may have issues loading as well. We are currently investigating the issue and apologize for any inconvenience. If you are experiencing this issue while in the page builder and have unsaved work please leave the browser window open until the issue is resolved.
Sep 14, 12:13 PDT
Sep 13, 2017

No incidents reported.

Sep 12, 2017
Completed - Maintenance is now complete. In order to retrieve any saved work in the page builder please log back in using the pop up modal within the page builder and do not close the browser window. Thank you for your patience while we improve the Unbounce app!
Sep 12, 15:56 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 15:00 PDT
Scheduled - The Unbounce App will be unavailable from 3:00 p.m. to 5:00p.m. PST on Tuesday, September 12th. If you are logged in to an active session, you will automatically be logged out of your Unbounce account. Published content and pages will continue to be accessible and function normally.

In order to keep your unsaved work in the Unbounce Builder, please do not close the window; Unbounce’s built-in modal will pop-up once the downtime is complete and you will be able to log back into your session. We’re sorry for any inconvenience this may cause, but your security is our top priority.

This downtime will allow us to offer additional security measures. As such, you’ll see some important in-app feature enhancements that will add an extra layer of security to your Unbounce account to ensure your information and sensitive data is safe.

Published content and pages will continue to be accessible and function normally during this time. If you have any questions, you can contact Unbounce Support at support@unbounce.com
Sep 6, 15:45 PDT
Sep 11, 2017

No incidents reported.

Sep 10, 2017
Resolved - This incident has been resolved.
Sep 10, 18:55 PDT
Monitoring - We are currently receiving a high traffic of form submissions, expect some delays in storage and delivery
Sep 10, 16:40 PDT
Sep 9, 2017

No incidents reported.

Sep 8, 2017

No incidents reported.

Sep 7, 2017

No incidents reported.