All Systems Operational
Main Web Site and Blog (unbounce.com) Operational
90 days ago
100.0 % uptime
Today
Web Application (app.unbounce.com) ? Operational
90 days ago
99.96 % uptime
Today
Page Servers ? Operational
90 days ago
100.0 % uptime
Today
Convertables ? Operational
90 days ago
100.0 % uptime
Today
Partner API ? Operational
Third-Party Integrations Operational
SSL Certificate Provisioning ? Operational
Amazon Web Services Operational
AWS ec2-eu-west-1 Operational
AWS ec2-us-west-1 Operational
AWS ec2-us-east-1 Operational
AWS ec2-ap-southeast-1 Operational
Support Operational
Live Chat Support ? Operational
Live Phone Support Operational
Client Traffic Report Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 16, 2017
Resolved - This issue has been resolved. Customers can now create a support ticket from directly within the Unbounce app.
Aug 16, 15:10 PDT
Investigating - The "create a new support ticket" option within the Unbounce app is currently down. Customers can still contact our Support team by:
- emailing support@unbounce.com
- phone using 1.855.435.5151
- opening a live chat in the app.

Full info on contacting our Support team can be found here: https://unbounce.com/contact-us/
We apologize for the inconvenience and are working on getting the in-app ticket creation functioning again soon.
Aug 16, 09:16 PDT
Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017

No incidents reported.

Aug 4, 2017
Resolved - - Form submissions delay has been solved.
- All form submissions are caught up now.
Aug 4, 06:48 PDT
Investigating - Form submissions are being delayed, this means that you could notice a mismatch on the count of leads in Unbounce or integrations for a short period of time.
Aug 4, 06:37 PDT
Aug 3, 2017

No incidents reported.

Aug 2, 2017
Resolved - Our development team has confirmed that app.unbounce.com is working as expected. Please rest assured that live pages were not affected during this period. The delivery of leads may have been delayed, however all lead data was captured as expected. Apologies for any inconvenience this brief outage may have caused.

If you still have any questions feel free to reach out to support@unbounce.com.
Aug 2, 17:32 PDT
Monitoring - app.unbounce.com is now accessible, however we will continue to monitor this situation. Please rest assured that live pages have not been affected. The delivery of leads may be delayed, however all lead data will continue to be captured as expected. We will update this space when more information is available.

Again, if you have any questions please reach out to support@unbounce.com.
Aug 2, 17:11 PDT
Investigating - We are currently investigating an issue with app.unbounce.com where visitors may see an error message when trying to access the app. Our development team is actively working on resolving this issue. We will update this space when more information is available.

If you have any questions please reach out to support@unbounce.com.
Aug 2, 16:44 PDT